100% Authenticity Guaranteed
Every item is professionally authenticated before sale.
Licensed Japanese Dealer
Registered and compliant Japanese luxury reseller.
Worldwide Shipping
Fast and secure international delivery from Japan.
Featured Bag Collection
New Item Collection
Frequently asked questions
How do you guarantee the authenticity of your products?
We guarantee that all products sold in our store are 100% authentic. Our team of expert authenticators, with over 15 years of experience, conducts rigorous authentication through the following process:
- Detailed inspection of materials, stitching, hardware, and serial numbers
- Verification against brand-specific authentication databases
- Documentation through condition reports and detailed photography
In the unlikely event that an item is determined to be non-authentic by a third-party certification agency, we guarantee a full refund including return shipping costs. Since our establishment, we have maintained a 100% authenticity guarantee record.
What are the shipping options and delivery times for international orders?
We provide secure international shipping services with the following options:
Shipping Methods:
- DHL/FedEx: 3-7 business days to most countries
- Japan Post EMS: 7-14 business days
Included Services:
- Full insurance coverage for the entire product value
- Tracking number provided within 24 hours of shipment
- Careful and discreet packaging
- Shipment from Japan within 1-2 business days after order confirmation
Who is responsible for customs duties and import taxes?
Customs duties, taxes, and import fees are the responsibility of the customer and are not included in the product price or shipping costs.
Important Information:
- Import duties vary by country and are determined by local customs authorities
- Most countries impose duties based on the declared value of goods
- In accordance with international law, we accurately declare all product values
- Customs inspection may delay delivery by 1-5 days
Recommendation: Before placing your order, please check with your country's customs office regarding applicable duties and taxes.
What is your return and exchange policy for international buyers?
We prioritize customer satisfaction and offer a fair and transparent returns policy:
Return & Refund Policy
Where do you ship from? What kind of store are you?
We operate an online store located in Fukuoka Prefecture, Japan.
Our team is comprised entirely of Japanese staff members who are dedicated to providing courteous online customer service and careful packaging with the meticulous attention to detail that is characteristic of Japanese craftsmanship.
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